Frequently Asked Questions

Please read our FAQ before sending a message.

We accept returns for any reason within 30 days of purchase with tags. Items that are unworn, unwashed, and still have tags can be returned within 60 days of purchase. Returns are typically credited about 10 days after we receive your return shipment with order number.

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We never share any information with a third party except for payment processing.

We sponsor climbers, events, and charities. Please send an e-mail to with sponsorship in the subject for consideration.

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